Refund policy

Refunds
Due to the nature of our products (items in our boxes) we are unable to accept returns or issue refunds after purchase. In the unlikely event of gift boxes arriving in less than perfect condition, kindly notify us within 24 hours of receipt & we will do our very best to rectify the situation. You can reach us via email shopmigbox@gmail.com or via phone on 762-379-7788 between the hours of 10am – 4pm EST from M-F, excluding holidays

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.